| CATEGORY |
PROBLEM
DESCRIPTIONS |
| 1) Basic
Computer / IT peripheral Diagnosis |
- Diagnose & provide quotation for the
problem
|
| 2)
Computer / IT peripheral Troubleshooting |
- Printer / scanner not working.
- Cannot print document.
- Computer cannot boot into
OS.
- Backup important document
from corrupted OS.
- Removal of Spy ware / ad
ware from computer.
- Computer shut downs by
itself.
- Computer infected with
virus.
- PC frequently hang / showing
blue screen.
|
| 3)
Internet / Network Troubleshooting |
|
| 4) Reinstallation
of OS |
- Reformat of hard disk drive.
- Reinstallation of OS.
|
| 5) Basic
networking / Wireless network setup |
- Basic networking system setup.
- Basic wireless network setup.
- Installation and configuration of ADSL
modem / router
- Wireless modem / router setup.
|
| 6) Computer & notebook/netbook
hardware / software upgrading service |
- Installing new hardware.
- Upgrading new hardware.
- Installing and configuring licensed software.
- Setting up new PC.
|
